- This topic has 1 voice and 0 replies.
-
Posts
-
-
#News(IoTStack) [ via IoTGroup ]
Epson, the laser projection specialist, has announced that its Moverio smart glasses are now integrated with TeamViewer Pilot, in order to support augmented reality (AR) remote assistance.
Epson is pleased to announce that its innovative Moverio BT-350 AR smart glasses are now integrated with TeamViewer Pilot.
This means that experts are now able to provide remote assistance, cutting out downtime and travel costs.
Moverio smart glasses allow live camera sharing as well as voice and on-screen annotations, meaning that organisations using them with TeamViewer Pilot can solve complex operations and resolve problems more quickly.
Remote assistance
“The widespread adoption of smart glasses as the technology of choice for remote assistance is due to a number of factors, not least the convenience of working hands-free without the distraction of taking one’s eyes off the task in hand,” says Valerie Riffaud-Cangelosi, Epson Europe.
“The Epson and TeamViewer partnership is an important step forward for the use of binocular smart glasses in remote assistance.
The combination of TeamViewer’s highly flexible software combined with Epson unique projection technology gives users a practical, easy-to-use and very scalable remote assistance solution.”
“Organisations with large customer or field services teams are challenged to have the right person on site to solve immediate problems,” says Gautam Goswami, TeamViewer’s CMO and Head of Products.
“Moverio smart glasses integrated with TeamViewer Pilot allow experts to be virtually onsite from anywhere in the world.
“This means that field workers and service technicians working on complex service, repair or operational problems can be assisted visually by remote experts while still having both their hands-free to execute guided instructions and resolve issues more quickly – thus greatly improving productivity and customer satisfaction.
Read More..
AutoTextExtraction by Working BoT using SmartNews 1.0299999999 Build 26 Aug 2019
-
- You must be logged in to reply to this topic.
