Unlocking the full power of automation in industrials

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Unlocking the full power of automation in industrials

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Delayed impact at heavy industry companies
The full power of automation in heavy industry
Set an aspirational target and support it with strong executive sponsorship
Transform processes end to end instead of grafting technology enhancements
Incorporate a portfolio of automation technologies

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However, companies in the heavy industry sector (such as in energy, mining, utilities, and manufacturing) tend to struggle to set bold aspirations, develop robust business cases, and devise effective deployment approaches to take advantage of automation.
Companies often find themselves stuck in pilot mode, testing a smattering of technologies such as robotic process automation (RPA) or business-process-management tools to address isolated obstacles without improving end-to-end processes.
Despite these hurdles, industrial companies are identifying exciting use cases for automation, and some have managed to transform at scale.
Examples include mining companies using analytics and machine learning for work-order planning and scheduling, utility companies using RPA to replace time-consuming regulatory reporting, and energy companies automating their budgeting process and using analytics to highlight potential performance gaps to make operational improvements.
Used a full suite of technologies—including robotic process automation, optical character recognition, natural language processing, and visualization tools—to limit human operators’ involvement to cases requiring judgment The new process not only improved the company’s relationships with suppliers—it saved costs up front, increased the rate of early-payment discounts, and increased the company’s process adherence rate from 30 percent to 85 percent in the first six months following the transformation.
Sidebar Case study: Automating a reporting process with a collection of digital tools A utility transmission company wanted to radically streamline its internal reporting process (exhibit).
Indeed, maturing technologies have introduced a variety of automation tools for performing a range of tasks (see sidebar “Digital tools can help companies comprehensively transform processes”)

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