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[Editors Note: There are conflciting opinions on this. Bahubhali ( Old member of IoTForum) Founder KloveChef is big in using Alexa and has a alternate view. Maybe we will get him to write a blog? …]
Alexa might not be the sales robot that Amazon believed it could be.
A report today (Aug. 6) from The Information claims the company has sold about 50 million Alexa smart speakers, which first went on sale in 2014. However, only 2% of Alexa speakers have been used to make a purchase from Amazon in 2018, The Information reported. And beyond that, 90% of the people who try to make a purchase through Alexa don’t try again. An Amazon spokesperson told Quartz they disagreed with the numbers, but did not provide any other figures.
That’s not incredibly surprising. A recent report by the consultancy firm Activate surveyed smart-speaker owners, a category which Amazon dominates, and shopping wasn’t even on the list of things users say they do with their devices. However, 38% of users check the weather.
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