How private investments can support public services in a fast urbanising India

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Headings…
How private investments can support public services in a fast urbanising In
Innovation for Indian urban service delivery
Investing and its impact in India
What still needs to be done?
The structure of urban service delivery in India
Investor fatigue
Barriers to participation for small players
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With a growing number of Indian entrepreneurs venturing into the space of urban service delivery, investors are also beginning to experiment outside of the conventional consumer internet firms.
He asserts, “In a nutshell, Indian cities are broken when it comes to delivering basic amenities to their citizens.” Echoing this sentiment, Vignesh Nandakumar of Aspada notes that compounding challenges around infrastructure, service, and governance are a lack of resources and decision-making ability at a local scale to be able to effectively address these issues.
“Today, thanks to the Smart Cities initiatives and a global awareness of scalable solutions, there’s a number of models – both purely private initiative-driven and under the Private Public Partnership (PPP) space,” says Nandakumar, pointing out the shared economy and digital/ mobile-based technologies that are available today for transportation, health services, and even digital platforms to access government services.
At Asha Impact, Aparna Dua also notes the mutual benefits of shared economy models such as bus aggregators like Shuttl and Cityflo, which have both substantial impact, as well as potential for market-level financial returns for equity investors.
Says Nandakumar, “Impact investors can drive other necessary non-commercial metrics in urban services, while investing in models where there is a commercial basis for the customers to use them.
Resource scarcity is definitely driving a need for more productive and efficient services and, in turn, can impact additional metrics whether in terms of climate issues, higher utilisation of resources, and better planning due to higher data availability.”
Nagaraja Prakasam, angel investor and partner at Acumen, agrees that if a company has a successful business model, the investment will follow

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