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#News(General) [ via IoTForIndiaGroup ]
It’s the stuff nightmares are made of and a thing of the past until this week when hundreds of Internet-connected locks became inoperable last week, a problem lock makers Lockstate attributes to a faulty software update that resulted in a fatal system error. Lockstate’s RemoteLock 6i is a worldwide partner of Airbnb, meaning that many hosts were unable to remotely control their locks.
The problem occurred when RemoteLock6i’s were sent a firmware update intended for RemoteLock7i’s and subsequently the former was unable to be locked or receive over-the-air updates.
A letter was sent to all affected — over 500 customers — instructing that they can either return parts to be fixed by Lockstate, with a turnaround time of five to seven days, or they could request a replacement lock, taking 14 to 18 days. In the meantime, homeowners are instructed to use a physical key, but what if you were out without your key when the crash happened or lived some distance away from the rental property?
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